Fraud prevention demonstration

Check Before You Act

Pause before you click, pay, transfer, withdraw, share personal information, or follow instructions from an unexpected caller or message.

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Are you talking to them right now?Stop if anyone is pressuring you to stay on the line, hide the situation, share a code, or move money.

Private educational review: Expanded pattern analysis runs in your browser and does not send or store what you type. Do not enter passwords, PINs, Social Security numbers, Medicare numbers, full account numbers, or full credit card numbers. It does not investigate cases or determine whether a contact is legitimate.

Start here

What would you like to check?

Choose the option that best matches what is happening.

Check a Message

Paste a suspicious text, email, social media message, letter, link description, or voicemail summary.

Check a Screenshot

Select a screenshot and describe or paste its visible text. The image stays on your device and is not uploaded.

Check a Website or Link

Review the true domain and common warning signs without opening the website.

Check a Phone Number

Review a number while remembering that caller ID can be spoofed—even when the number looks familiar.

Verify independently

Use an official contact—not the one they gave you.

When possible, use the number on your card, statement, existing app, or an official government website.

Financial institution

Your bank or credit union

Use the number printed on your card or statement. Do not use a number from an unexpected call or message.

Reporting & support

Act quickly when money or safety is involved.

Early contact with a financial institution, law enforcement, or protective services can help limit additional harm.

Emergency

Immediate danger

Call emergency services if someone is in immediate danger.

Call 911 →
Tennessee

Adult Protective Services

Report suspected abuse, neglect, or exploitation. Available 24/7.

1-888-277-8366 →
Federal

FBI IC3

Report cyber-enabled fraud, cryptocurrency scams, and internet crime.

File at IC3.gov →
Support

Elder Fraud Hotline

Free reporting help for people age 60+ on weekdays, 10 a.m.–6 p.m. ET.

1-833-FRAUD-11 →
Education & support

AARP Fraud Watch Network

Learn how to spot scams and find guidance if you or someone you know has been targeted.

Visit AARP Fraud Watch →
Tennessee education

SafeSeniorTN

Find information about online and healthcare fraud, financial exploitation, personal safety, and Silver Alerts.

Visit SafeSeniorTN →